Privacy Policy

1. Introduction

Welcome to syncplay eSports ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and register for our tournaments.

2. Information We Collect

2.1 Personal Information

When you register for a tournament, we collect:

• Team name
• Full names of team members
• Email addresses
• Phone numbers
• Gamer tags/PSN IDs
• Gaming platform (PlayStation)
• Payment information (processed securely through Paystack)

2.2 Automatically Collected Information

When you visit our website, we automatically collect:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent
• Referral source

3. How We Use Your Information

We use your information to:

• Process tournament registrations
• Facilitate payment transactions
• Communicate tournament details and updates
• Verify player identities and eligibility
• Send promotional emails about future events (with your consent)
• Improve our website and services
• Comply with legal obligations
• Prevent fraud and enhance security

4. Payment Information

All payment transactions are processed through Paystack, a secure third-party payment processor. We do not store your credit card information on our servers. Payment data is encrypted and handled in accordance with PCI-DSS requirements.

5. Information Sharing and Disclosure

5.1 We Share Information With:

• Service Providers: Paystack for payment processing
• Tournament Partners: Game publishers and sponsors (with your consent)
• Legal Requirements: When required by law or to protect our rights

5.2 We Do NOT:

• Sell your personal information to third parties
• Share your information for marketing purposes without your consent

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

7. Your Rights

Under Nigerian Data Protection Regulation (NDPR), you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Withdraw consent at any time
• Data portability

8. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience. You can control cookies through your browser settings. Essential cookies are necessary for the website to function properly.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you are under 18, please do not register or provide any information on our website.

10. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Tournament data is retained for record-keeping and statistical purposes.

11. International Data Transfers

Your information may be transferred to and processed in countries other than Nigeria. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: