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CONTACT INFORMATION

Reach out to us through any of these channels

Location

Global - Online Platform

RESPONSE TIME

General Inquiries:24-48 hours
Tournament Support:12-24 hours
Urgent Issues:Within 12 hours

FREQUENTLY ASKED QUESTIONS

Quick answers to common questions

How do I register for tournaments?

Visit our Events page, select the tournament you want to join, and click the "Register Now" button. You\'ll need to create an account first if you haven\'t already.

Are tournaments free to enter?

Most of our tournaments are free to enter. Some premium events may have entry fees, which are clearly indicated on the event page.

What games do you support?

Currently, we host eFootball tournaments.

How are prizes distributed?

Prizes are distributed within 7-14 business days after tournament conclusion. Winners will be contacted via email with payment details.

Can I compete from any country?

Yes! syncplay is a global platform. However, some regional restrictions may apply based on local gaming regulations.

What if I have technical issues during a match?

Contact our support team immediately via Discord or email. We have dedicated tournament admins available during all events.

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